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Your privacy matters to us

Privacy Policy

Last updated: November 12, 2025

Introduction

Welcome to Lifafa Cafe & Bistro. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website or providing personal data to us, you agree to the collection and use described here.

Information We Collect

  • Personal Information: Name, email address, phone number, postal address when you make a reservation, place an order, subscribe or contact us.
  • Transaction Data: Order details, booking details, payment (note: we do not store full card details — payment processors handle payments).
  • Technical Data: IP address, browser type, device information, cookies and usage data collected automatically when you interact with the site.
  • Communications: Any messages you send to us via contact forms, email or social channels.

How We Use Your Information

We use information for purposes including:

  • Providing and improving our services and website.
  • Processing reservations, orders and payments.
  • Responding to inquiries and communicating updates, offers, and promotions (only with your consent where required).
  • Personalizing your experience and improving user experience.
  • Complying with legal obligations and preventing fraud.

Cookies & Tracking

We and our third-party partners use cookies and similar tracking technologies to collect information about site usage and to help improve the site experience. You can control cookies via your browser settings; however disabling cookies may affect certain site features.

Third-Party Services

We may share data with trusted third parties that perform services on our behalf (payment processors, reservation systems, analytics providers, email platforms). Those partners are contractually required to protect your information and only use it for the agreed purposes.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or storage system is completely secure — we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have rights such as accessing, correcting, deleting your personal information, or objecting to certain processing. To exercise these rights, contact us using details below. We will respond in accordance with applicable law.

Children

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to request removal.

Changes to This Policy

We may update this policy occasionally. When changes are made, we will update the "Last updated" date and, where appropriate, notify users.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us:

Thank you for choosing Lifafa Cafe & Bistro. We value your trust and are committed to protecting your privacy.